A learner reports that a company tablet won't display the course. Any idea what the problem might be?
Hello, Ryan Bingham Welcome to the Bridge Community! The Bridge interface is not officially supported on mobile browsers. Please refer to What are the computer specifications for Bridge? for specifics and troubleshooting tips.
When will bridge learning be available on tablets or smart phones?
Sherri, as updates become available, they will be posted at Developing and under the feature idea Mobile App , so please use the Actions menu to "follow" those spaces and ideas.
I'd be interested in hearing more about the specifics of your situation.
We have certain teams that are currently mobile and we're working on a wider distribution of tablets. I've been slowly converting older content into more mobile friendly formats and one of our goals for this year is to have our sales teams completely empowered as mobile learners.
Along with Heidi Hess-Bynum, I'd like to hear more about what the course was built in, what tablet and browser the learner is using, and so forth. I purchased Bridge specifically because it IS one of the best mobile experiences out there. With some details, I think we could help you get things working.
It is interesting to hear that Bridge is not fully supported on Mobile devices since this was a feature listed as "included" when we purchased Bridge?
Hi, Lena, as you can tell from my initial response in this thread, I was thrown by that as well, so I asked our documentation team for clarification. Bridge is indeed designed to provide a true mobile-first experience to learners—what they see when they're logging in, taking a course, and so forth. The Bridge admin and author experience isn't optimized for mobile devices yet, and the language in the lesson is meant to convey that that is currently not supported.
And with that in mind, Ryan, I've removed the "answered" flag from my initial response, and wonder if you've asked Bridge Support to investigate why the course isn't being shown to a learner on a mobile device; a member of our support team can look into the specifics for you.
Stefanie Sanders comments are why I asked for more information from Ryan Bingham as I've had that discussion previously with someone at Bridge. I live on my iPad Mini 4. For the most part, so far so good even for most administrative functions, but the screen is too small for content creation. (Excuse to buy a new iPad, right?) But that doesn't matter to our learners. We've seen great results using the native Bridge course builder when accessing Bridge Learn via mobile and much of our content is being rebuilt into this format.
I'm waiting on a computer upgrade to get some new software and then I'll be testing SCORM files again for mobile experience. We've got some older courses that are heavily branched and we don't want to abandon branching. In fact, we'd like to branch more content. We're planning on issuing devices, so we'll have fairly standardized screen sizes and specs to work with, but my heart goes out to everyone who is working with a broad variety of mobile devices.
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